Mobile Device Management allows DecisionPoint to manage a device population utilizing automated
provisioning, remote tools and reporting. Mobile Device Management also includes the ability for a
DecisionPoint support associate to remotely trouble shoot devices thus enabling DecisionPoint to “fix” issues
remotely instead of sending mobile devices in for service. This not only saves the customer unnecessary
shipping charges and down time, but significantly increases the user experience and thus project success factor.
DecisionPoint provides a comprehensive service that supports mobile devices and is delivered with state-of-theart-
tools, network infrastructure and knowledgeable staff.
MobileCare™ Device Management includes:
- Remotely install and maintain software products and device profiles
- Leading edge management tools maintained by DecisionPoint
- Complete asset pool visibility and reporting
- Individual device status reporting
- Defined Service Level Agreement
- Annual support contract for mobile devices